Zendesk API Issue Fix

logic/support/logic.php

@@ -87,14 +87,7 @@ class LogicSupport extends SupportModelClass {
 		    $this -> getSendParamsForAdmin($rs)
         );
 		
-		if($this -> isLoopData($rs)){
-		    $rowData = $this -> getRowData($rs);
-		    
-		    $firstName    = $this -> getColumnData($rowData, PARAM_FIRST_NAME);
-		    $lastName     = $this -> getColumnData($rowData, PARAM_LAST_NAME);
-		    
-		    $template["full_name"] = "{$firstName} {$lastName}";
-		}
+		$template["full_name"] = $this -> getInquirerName();
 		
 		$errorDetails = [];
 		if(!$this -> createZendeskTicket($template, $errorDetails)){
@@ -103,8 +96,9 @@ class LogicSupport extends SupportModelClass {
 		              "Response String: {$errorDetails["response_str"]}\n\n".
 		              "Ticket Body:\n\n {$errorDetails["ticket_body"]}"; 
 		    
-		    $this -> notifyErrorToSlack($details);
-		}
+		    $this -> sendNotificationToSlack(0, $details);
+		}else
+		    $this -> sendNotificationToSlack(1, $template["body"]);
 		
 		// ユーザ側へ送信
 		$this -> sendMailByTmp('send_mail_for_user.xml'
@@ -138,7 +132,7 @@ class LogicSupport extends SupportModelClass {
 	            ],
 	            "requester" => [
 	                "locale_id" => $this -> getZendeskLocaleCode(),
-	                "name" => isset($template["full_name"]) ? $template["full_name"] : NO_STRING,
+	                "name" => $template["full_name"],
 	                "email" => $this -> getEmail()
 	            ]
 	        ]
@@ -177,19 +171,23 @@ class LogicSupport extends SupportModelClass {
 	}
 	
 	/*-------------------------------------------------------------------------
-	 * @function_name: Slackへのエラー通知
+	 * @function_name: 通知をSlackへ送信する機能
 	 * @parameter	: details
 	 * @return		: なし
 	 -------------------------------------------------------------------------*/
-	private function notifyErrorToSlack($details){
+	private function sendNotificationToSlack($notificationType, $details){
 	    $slackChannels = $this -> getSettingConfiguration("slack_notif_channel");
 	    
 	    $handle = curl_init();
 	    
 	    $message = ["text" => $details];
 	    
+	    $channel = $notificationType === 1 ? 
+	       $slackChannels -> successfully_submitted_tickets : 
+	       $slackChannels -> user_details_channel;
+	    
 	    curl_setopt_array($handle, [
-	        CURLOPT_URL => $slackChannels -> user_details_channel,
+	        CURLOPT_URL => $channel,
 	        CURLOPT_RETURNTRANSFER => true,
 	        CURLOPT_FOLLOWLOCATION => true,
 	        CURLOPT_ENCODING => "utf8",

logic/support/model.php

@@ -561,5 +561,14 @@ class SupportModelClass extends ModelClassEx {
 	            return 1;
 	    }
 	}
+	
+	/*-------------------------------------------------------------------------
+	 * @function_name: 相談者の名前
+	 * @parameter	: なし
+	 * @return		: string
+	 -------------------------------------------------------------------------*/
+	function getInquirerName() {
+	    return $this -> name;
+	}
 }
 ?>