<?xml version="1.0" encoding="UTF-8"?>
<MAIL>
	<title>
		【__ELEMENT_SITE_NAME__】 Notice of Account Suspension
	</title>
	<body>
		Dear Valued Customer,

		We have temporarily suspended your iWallet account due to the following reason:

		1.) No transaction over 90 days since your account was created, or
		2.) No transaction or activity for 180 days after the last transaction was completed.

		"Transactions" include internal transfer, wire transfer, currency exchange, card transactions and other monetary transactions by way of iWallet. (Please note that changing personal information, or checking transaction history are NOT considered transactions.)

		You may view the above information in section [D. Dormant Account] of our Terms &amp; Condition page (https://iwl.hk/agreement.php). While your account is suspended, you can still login and receive deposits in your iWallet account.

		To completely reactivate your account, please send a message to our Customer Support team (cs@iwl.world) of your intent to use your account again and we will provide the additional steps needed. The reactivation steps may vary depending on the previous account status, so we will explain further once we receive your message.

		Thank you for your understanding and cooperation.

		Best regards,
		iWallet Customer Support
	</body>
</MAIL>